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Automotive Service Director

2 months ago

Midland, Texas, United States Car Guys Full time
Service Manager/Director Opportunity

CarGuys Inc. is seeking a top-performing Service Manager/Director to lead the service department at a state-of-the-art dealership.

About the Role

This is an exceptional opportunity for a seasoned Service Manager to take their career to the next level. As a Service Manager/Director, you will be responsible for leading the service department to achieve exceptional customer satisfaction, revenue growth, and operational efficiency.

Key Responsibilities
  • Lead and manage the service department to achieve sales and customer satisfaction targets
  • Develop and implement strategies to improve service department efficiency and profitability
  • Build and maintain strong relationships with customers, dealerships, and other stakeholders
  • Manage and develop a high-performing team of service advisors, technicians, and support staff
  • Stay up-to-date with industry trends, best practices, and new technologies to drive business growth and improvement
Requirements
  • Proven track record as a Service Manager with a strong background in fixed ops management
  • Excellent leadership, communication, and interpersonal skills
  • Strong analytical and problem-solving skills with the ability to drive business growth and improvement
  • Ability to work in a fast-paced environment with multiple priorities and deadlines
  • Strong customer focus with a passion for delivering exceptional customer service
What We Offer
  • Competitive salary and performance-based commissions
  • Opportunity for bonus pay and long-term job security
  • Top-shelf benefits including health, dental, retirement plans, and more
  • Factory training and reimbursement for state and local certifications
  • Established customer base with a shop packed with hours available
  • Flexible PTO time and employee discounts
  • Growth and advancement opportunities within a dynamic and growing company