Veterinary Receptionist Role

3 weeks ago


Bedford, Indiana, United States The Animal Hospital Full time

Job Title: Veterinary Receptionist Role

 

The Animal Hospital in Bedford, IN is seeking an experienced part-time customer service representative.

We believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage for all hospital Team Members, best-in-class benefits, mental health support, and continuous education.

Key Responsibilities:

  • Patient Management: Checking patients in, discharging patients, invoicing
  • Customer Service: Providing excellent service by greeting customers, answering questions, processing incoming patients, and handling payments
  • Phone Support: Answering phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
  • Office Support: Handling incoming and outgoing mail and email, updating and filing patient charts, entering data into computerized billing program
  • Prescription Services: Retrieving prescriptions
  • Retail Sales: Assisting with pet supply purchases such as food, supplements, and grooming items
  • Housekeeping: Maintaining the cleanliness of waiting room

Required Skills and Qualifications:

  • Education: High School Diploma or relevant education and work experience
  • Communication Skills: Excellent communication skills
  • Organizational Skills: Strong organizational skills
  • Tech Savvy: Familiarity with computerized systems
  • Teamwork: Team-oriented with strong interpersonal skills

Benefits:

  • Competitive Salary: $40,000 - $60,000 per year, depending on experience
  • Revenue Share Bonus Program: Eligible for revenue share bonus program
  • Best-in-Class Benefits: Comprehensive medical, vision, and dental insurance
  • Short-term and Long-term Disability: Coverage for short-term and long-term disability
  • Life Insurance: Group life insurance
  • 401(k) with Match: Employer-matched 401(k) plan
  • Paid Time Off: Generous paid time off policy
  • Free Continuing Education: Free continuing education opportunities
  • Mental Health Support: Access to mental health support services


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