Program Implementation Manager, Hypertrophic Cardiomyopathy

4 days ago

Cleveland, Ohio, United States American Heart Association Full time
Job Summary

We are seeking a highly skilled Program Implementation Manager to join our team at the American Heart Association. This role will be responsible for the day-to-day site recruitment, site consultation, and project management of activities for the Hypertrophic Cardiomyopathy Registry.

Key Responsibilities
  • Identify and develop a pipeline of prospective new and existing customers for enrollment in the Hypertrophic Cardiomyopathy Registry.
  • Oversee the contracting process and coordinate efforts among hospitals and hospital systems on project goals and objectives, including quality improvement and research.
  • Serve as the main account manager of recruited sites, onboard, manage, and consult participating sites on site-level and system-level evidence-based metrics, aiming to support improved clinical care and outcomes.
  • Establish and conduct data monitoring activities within the registry tool, continually reviewing site and registry-wide data for quality, completeness, and quality improvement-related opportunities.
  • Develop and deliver site and program-wide targeted education and training materials, utilizing collected insights.
  • Identify, build, cultivate, and manage key high-level partner and customer relationships to achieve program goals.
  • Communicate regularly with Project leadership to assure tasks are completed according to project timeline.
Requirements
  • Bachelor's Degree
  • Two (2) - Five (5) years of relevant experience
  • Experience and proven comprehensive record of Microsoft Office suite skills including Word, Excel, PowerPoint, and Outlook
  • Experience in healthcare or in a public health-related organization, clinical registries, patient registries, clinical studies, or quality improvement programs
  • Experience and proven record of program/project management, including experience in influencing performance without direct line accountability
  • Ability to function and drive work independently with minimal supervision
  • Strong verbal, written, and presentation communications skills, including communication with clinical leadership
  • Ability to interact and engage with clinicians and C-suite, ideally in a hospital setting
  • Experience with account management and sales success/business development
  • Ability to work in a team environment and interact with all levels of American Heart Association staff, volunteers, and the public.
Preferred Experience
  • Knowledge of assigned health concern or disease, or acute care CVD
  • Master's degree preferred
What We Offer

The American Heart Association offers a competitive salary range of $65,000 to $85,000, commensurate with experience. We also offer a comprehensive benefits package, including medical, dental, vision, disability, and life insurance, as well as a robust retirement program with an employer match and automatic contribution. Additionally, we offer an employee assistance program, employee wellness program, and telemedicine, and medical consultation.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about making a difference in the lives of others and have the skills and experience required for this role, we encourage you to apply.

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