Software Implementation Engineer

2 weeks ago

Cleveland, Ohio, United States Revvity Full time
Job Summary

We are seeking a highly skilled Software Implementation Engineer to join our team at Revvity. As a key member of our implementation team, you will be responsible for installing, configuring, validating, and supporting software applications to meet the approved requirements and scope documentation.

Responsibilities
  • Install, configure, and validate software applications to meet approved requirements and scope documentation.
  • Create and maintain accurate documentation for all work performed.
  • Independently troubleshoot, resolve, and test technical issues.
  • Develop and execute system test plans and identify and correct failed cases.
  • Assess risk when making changes and implement checks to eliminate adverse effects.
  • Review code and configuration to troubleshoot, performance tune, and provide constructive feedback and technical training to team members.
  • Identify product level needs and effectively communicate those needs to the appropriate business partners.
  • Proactively take ownership for technical projects and/or initiatives across multiple applications, customers, and teams within the organization.
  • Make decisions and take action during ambiguous situations.
  • Self-manage assigned tasks and responsibilities with minimal supervision while recognizing self-limitations and asking for guidance.
Qualifications
  • BS degree and 5+ years of experience in software configuration or support.
  • Two or more years of experience with one of the following: MS SQL Server, Oracle, Crystal Reports, or an Object-Oriented programming language.
  • OR AS degree and 7+ years of experience in software configuration or support.
  • Two or more years of experience with one of the following: MS SQL Server, Oracle, Crystal Reports, or an Object-Oriented programming language.
Preferred Qualifications
  • Bachelor's degree with commensurate experience.
  • Five years minimum experience in software industry and/or healthcare industry.
  • Experience with implementations utilizing Health Level-7 (HL7) standards.
  • Experience delivering what's promised on time, proactively providing status reports, and having the up-side to independently manage tasks and projects from inception through completion with minimal supervisory guidance.
  • Ability to work in a team environment with shared resources, goals, and responsibilities.
Working Conditions
  • The position requires willingness to travel frequently – 30% travel domestic and international.
  • General office atmosphere and laboratory environment workspace.

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