Dental Office Coordinator

2 weeks ago


Mechanicsburg, Pennsylvania, United States Verber Dental Group Full time
About the Role

We are seeking a highly motivated and organized Treatment Coordinator to join our team at Verber Dental Group. As a key member of our front office team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Key Responsibilities
  • Patient Interaction: Greet and check in/out patients and office guests with a friendly demeanor, answer multi-line phones, and direct calls to the appropriate staff.
  • Appointment Management: Schedule appointments accurately and efficiently, collect insurance co-pays, patient expenses, and past due balances.
  • Administrative Duties: Compile financial reports, retrieve and distribute incoming faxes, maintain patient confidentiality through HIPAA compliance, and ensure the cleanliness of the front desk and waiting room areas.
Requirements
  • Exceptional customer service and organizational skills.
  • Outstanding written and verbal communication skills.
  • Proficient in multitasking with strong attention to detail.
  • Highly motivated self-starter with a proactive approach.
  • Ability to thrive in high-pressure environments and meet tight deadlines.
  • Adaptable and efficient in a fast-paced work environment.
  • Strong problem-solving skills and the ability to implement effective resolutions.
  • Team-oriented with the capability to work independently.
  • Strong computer skills with the ability to learn new software programs.
  • Compliance with OSHA, HIPAA, and Infection Control procedures.
  • Child Abuse Clearance, Criminal Background Check, and FBI Fingerprinting as required.
  • Willingness to travel to other local Verber Dental Group office locations as needed.
What We Offer

We offer a robust benefits package, including medical and vision insurance, in-house dental coverage, 401(k) plan with a generous company match, paid time off, paid holidays, life and disability insurance options, CE reimbursements, and long-term growth opportunities.

If you are a motivated and organized individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity to join our team at Verber Dental Group.



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