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Facilities Operations Specialist

2 months ago


New Haven, Connecticut, United States EMCOR Group Full time
Position Overview

As a Facilities Operations Specialist, you will be entrusted with the comprehensive management of all elements related to your assigned client accounts. This role is pivotal in ensuring seamless operations and exceptional service delivery.

Key Responsibilities
  • Oversee and manage all operational aspects of designated customer accounts.
  • Engage in proactive communication through phone and electronic channels to follow up on outstanding work orders.
  • Ensure timely resolution and closure of open work orders to maintain high levels of customer satisfaction.
Qualifications

The ideal candidate will possess strong organizational skills and a commitment to excellence in customer service. A background in facilities management or a related field is preferred.

About EMCOR Group

EMCOR Group is a leader in providing integrated facilities management services, dedicated to delivering innovative solutions that enhance operational efficiency and customer satisfaction.