Technical Writing Manager

3 weeks ago

Exeter, New Hampshire, United States SigSauer Full time
Job Title: Technical Writing Manager

At SigSauer, we are seeking a highly skilled Technical Writing Manager to oversee the development, editing, and maintenance of technical documentation within our Research & Development department.

Job Summary:

The Technical Writing Manager will be responsible for driving strategy to develop, write, edit, and maintain technical documentation content. This includes collaborating with internal business units and DoD technical writers to ensure a product that exceeds the expectations of various end-user audiences.

Key Responsibilities:
  • Develop and maintain technical documentation control records, standard operating procedures, and processes.
  • Enable ease of sharing and contributing of technical knowledge within the company.
  • Partner closely with internal stakeholders to ensure that documentation is of high quality, easily discoverable, intuitive to follow, and simple to maintain.
  • Use mechanical abilities to manipulate SolidWorks CAD models to depict specific functions for manuals.
  • Support internal and external requests for graphic design.
  • Manage each team member's individual skills to be more efficient and ensure deadlines are met.
  • Identify, establish, administer, and maintain the technical document management platform for storing, organizing, and enabling user access to technical and procedural documents.
  • Engage with customers to learn how to improve their documentation experience.
  • Provide user support for content access issues for the document management system.
  • Liaison with Government technical writers, provide support during DoD manual Validation/Verification events and Logistic Demonstrations.
  • Work closely with printing vendors to ensure we are getting the best value for product delivered and that files are properly formatted eliminating any additional preparation cost.
  • Engage in and actively volunteer for Continuous Improvement projects/tasks.
  • Manage, participate in, and sustain 5S Standards.
  • Must follow all required ISO procedures, comply with all work exposure EH&S training requirements, and adhere to SigSauer, Inc. security mandates.
  • Must be able to travel.
  • Regular on-site attendance/punctuality is a necessary function of this position.
  • May be required to work in other functional areas and/or facilities depending on business needs.
  • May be required to work overtime or alternate shifts based on business needs.
Requirements:
  • Bachelor's Degree in graphic design, communications, English or equivalent required.
  • 10+ years of experience in equivalent field required.
  • Excellent written and verbal communication skills.
  • Highly skilled in MS Office products, SolidWorks (CAD), SolidWorks Composer, Adobe Suite Applications (In-Design, Photoshop, Adobe Illustrator).
  • Strong attention to detail and ability to write in explanatory and procedural styles for multiple audiences to include military end users.
  • Skilled at prioritization and multi-tasking.
  • Self-motivated with the ability to work in a fast-paced setting and manage assignments with tight deadlines from multiple sources.
  • Prior Firearm Armorer experience or technical background in firearms and prior experience writing DoD related technical documents.
  • Prior supervisory position experience preferred.
  • Experience using and maintaining firearms is preferred.
Working Conditions:

Prolonged periods of sitting at a desk and working at a computer using a keyboard and mouse performing repetitive tasks.

Ability to open file cabinets, reach with hands and arms, bend, and twist, lift and move files.

Ability to lift up to 25 pounds.

Must wear required Personal Protective Equipment (PPE) where required.

Must comply with all work exposure EH&S training requirements and adhere to SigSauer, Inc. Security Mandates.

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