Current jobs related to Technical Support Coordinator - Washington - The Tatitlek Corporation

  • Technical Support Specialist

    2 weeks ago

    Washington, Washington, D.C., United States AHU Technologies Inc Full time

    Job DescriptionAs a Technical Support Specialist at AHU Technologies Inc, you will be responsible for providing top-notch technical support to our clients. Your primary role will be to troubleshoot and resolve technical issues related to desktop software, operating systems, and endpoint management tools.Key Responsibilities:Provide technical support to...

  • IT Technical Support Specialist

    1 month ago

    Washington, Washington, D.C., United States 1872 Consulting Full time

    Job Title: IT Technical Support SpecialistAt 1872 Consulting, we are seeking a highly skilled IT Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing Level II technical hardware and software support to our clients.Key Responsibilities:Assist users in resolving computer-related problems,...

  • IT Technical Support Specialist

    2 weeks ago

    Washington, Washington, D.C., United States 1872 Consulting Full time

    Job SummaryThe Technical Support Specialist will provide Level II technical hardware and software support to users. They will facilitate and resolve a wide variety of requests, inquiries, and complaints using their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team to ensure...

  • IT Technical Support Specialist

    3 weeks ago

    Washington, Washington, D.C., United States 1872 Consulting Full time

    Job Title: IT Technical Support SpecialistWe are seeking a highly skilled IT Technical Support Specialist to join our team at 1872 Consulting.Job SummaryThe IT Technical Support Specialist will be responsible for providing Level II technical hardware and software support to our clients. This includes facilitating and resolving a wide variety of requests,...

  • Technical Support Manager

    2 weeks ago

    Washington, Washington, D.C., United States Peraton Full time

    Job SummaryWe are seeking a highly skilled Technical Support Manager to lead our Installation Team in Washington, D.C. This position will be responsible for executing customer agreements, installing and supporting a high-profile government customer, and overseeing the processing of incoming tickets.Key ResponsibilitiesOversee customer deliverables required...

  • Technical Support Specialist

    7 days ago

    Washington, Washington, D.C., United States Havtech Full time

    Job Description:At Havtech, we are seeking a highly skilled Applications Engineer to join our team. As a key member of our post-sales support team, you will provide technical assistance to our sales team and clients throughout the acquisition and fulfillment stages of commercial HVAC equipment projects.Key Responsibilities: Provide system and product...

  • Technical Support Specialist

    2 weeks ago

    Washington, Washington, D.C., United States Equiliem Full time

    Job SummaryEquiliem is seeking a skilled Technical Support Specialist to provide expert-level technical support to end-users at customer sites. The ideal candidate will have a strong background in hardware and software integration, with excellent problem-solving skills and the ability to work independently in a fast-paced environment.Key...

  • Technical Support Manager

    2 weeks ago

    Washington, Washington, D.C., United States Peraton Full time

    Job Title: Technical Support ManagerPeraton is seeking a skilled and qualified Technical Support Manager to join their team in Washington, D.C.Responsibilities:Oversee customer deliverables for Installers, Imaging Team, Service Delivery Coordinators, and movers.Maintain Installations contractual Service Level Agreements (SLAs).Ensure timely and effective...

  • Technical Writer/Project Coordinator

    3 weeks ago

    Washington, Washington, D.C., United States vTech Solution Full time

    Job Title: Technical Writer/Project CoordinatorWe are seeking a detail-oriented and organized Technical Writer/Project Coordinator to support our team at vTech Solution. In this dual role, you will be responsible for creating clear and concise documentation while coordinating project timelines and resources to ensure successful project execution.Key...

  • Business Operations Coordinator

    7 days ago

    Washington, Washington, D.C., United States Technical Assent Full time

    Job DescriptionTechnical Assent is seeking a highly organized and detail-focused Business Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for managing office inventory, coordinating travel for employees and executive leadership, and assisting with IT onboarding and offboarding processes.Key...

  • Technical Support Specialist

    3 weeks ago

    Washington, United States eTeam Full time

    Job Title: Technical Support EngineerJob Location: Washington, DC (Hybrid)Duration: 6+ MonthsPay rate: up to $28/hr.About the RoleYou will be part of a globally distributed support team that provides dynamic IT support for our employees. As a Technical Support Engineer, you will be responsible for delivering exceptional support experiences, sharing knowledge...

  • Technical Support Manager

    2 weeks ago

    Washington, Washington, D.C., United States Peraton Full time

    Job DescriptionPeraton is seeking a skilled Technical Support Manager to lead the Installation Team in Washington, D.C. This position will be responsible for executing customer agreements to install and support a high-profile government customer.Key ResponsibilitiesOversee customer deliverables for Installers, Imaging Team, Service Delivery Coordinators, and...

  • Technical Support Specialist

    1 month ago

    Washington, United States eTeam Full time

    Job Title: Technical Support EngineerJob Location: Washington, DC (Hybrid)Duration: 6+ MonthsPay rate: up to $28/hr.About the RoleYou will be part of a globally distributed support team that provides dynamic IT support for our employees. As a Technical Support Engineer, you will be responsible for delivering exceptional support experiences, sharing knowledge...

  • Project Coordinator

    1 month ago

    Washington, Washington, D.C., United States Acclaim Technical Services Full time

    Job OverviewAcclaim Technical Services is seeking a highly skilled Project Coordinator to join our team. As a key member of our operations team, you will play a critical role in ensuring the successful delivery of our projects.Key ResponsibilitiesCollaborate with portfolio, program, and project managers to set up assignments, tasks, and subtasks.Develop and...

  • Business Operations Coordinator

    2 weeks ago

    Washington, United States Technical Assent Full time

    Job Description:Technical Assent is seeking a highly organized and detail-focused Business Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for managing office inventory, coordinating travel for employees and executive leadership, and assisting with IT onboarding and offboarding processes.Key...

  • Technical Software Developer

    6 days ago

    Washington, Washington, D.C., United States Arena Technical Resources Full time

    Job Title: Junior Web DeveloperJob Description:We are seeking a skilled Junior Web Developer to join our team at Arena Technical Resources. As a Junior Web Developer, you will play a key role in supporting the execution of IT management and execution functions across units and systems.Key Responsibilities:Develop and maintain enterprise business...

  • Senior Technical Support Specialist

    2 weeks ago

    Washington, Washington, D.C., United States Korn Ferry Executive Search Full time

    Job Summary:We are seeking a highly skilled Senior Technical Support Specialist to join our team at Korn Ferry Executive Search. The successful candidate will be responsible for providing exceptional technical support to our clients in the field of electrical systems engineering.Key Responsibilities:* Troubleshoot and repair commercial system installations*...

  • Technical Support Specialist

    2 weeks ago

    Washington, Pennsylvania, United States eTeam Full time

    {"Job Title": "Technical Support Engineer", "Job Description": "Job Title: Technical Support Engineer/ Workforce Technology EngineerJob Location: Washington, DC (Hybrid)Duration: 6+ MonthsPay rate: up to $28/hr. Job Description:You will be part of a globally distributed support team that provides dynamic IT support for our employees. You will also share...

  • Technical Support Specialist

    6 days ago

    Washington, Washington, D.C., United States Inspir Carnegie Hill Full time

    IT Support Specialist Role:The IT Support Specialist will work closely with technology and business professionals to maintain and support our technology infrastructure, including end-user computers, peripheral equipment, and email accounts.They will be responsible for providing outstanding customer service to all staff, residents, family members, responsible...

  • Air Emissions Testing Operations Coordinator

    2 weeks ago

    Washington, Michigan, United States Alliance Technical Group Full time

    Job SummaryWe are seeking a highly skilled Air Emissions Testing Operations Coordinator to join our team at Alliance Technical Group. This role will be responsible for ensuring the successful execution of stack testing projects, coordinating with other offices for resources and equipment, and developing training protocols for our Learning Management...

Technical Support Coordinator

2 months ago

Washington, United States The Tatitlek Corporation Full time
Position Summary

The Technical Support Coordinator plays a vital role in ensuring the efficient management of service requests related to facilities support. This position requires proficiency in utilizing specialized software to facilitate the processing and tracking of service inquiries.

KEY RESPONSIBILITIES:
  • Utilizes the designated facilities management software to receive, document, and manage service requests effectively.
  • Creates, assigns, monitors, and resolves work tickets associated with service inquiries.
  • Tracks the status of all assigned tickets to guarantee prompt resolution.
  • Escalates urgent requests to the appropriate personnel for immediate attention.
  • Addresses customer inquiries and resolves issues related to facilities support services in a timely manner.
  • Maintains high levels of customer satisfaction through clear communication and effective problem-solving.
  • Assists in managing room reservations and event logistics, coordinating with clients to meet their scheduling needs.
  • Provides basic training to users on the facilities management software, aiding them in navigating the system and submitting requests.
  • Generates reports as required, offering insights into service request statuses, ticket resolutions, and customer satisfaction metrics.
  • Prioritizes service requests based on established urgency levels to ensure critical issues are addressed promptly.
ADDITIONAL RESPONSIBILITIES:
  • Performs other related duties as assigned.
QUALIFICATIONS:

EDUCATION AND EXPERIENCE:
  • Familiarity with help desk management software is essential.
  • Minimum educational requirement: High School Diploma.
  • At least 3-5 years of experience in a technical support role.
PHYSICAL DEMANDS:

The physical requirements outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made for individuals with disabilities.

While performing the duties of this position, the employee is regularly required to stand, walk, sit, use hands to manipulate objects, reach with hands and arms, and communicate verbally. The employee may occasionally lift and/or move items weighing up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.

Work is typically conducted in a controlled office setting. The employee may be exposed to varying weather conditions while performing job duties. The noise level in the work environment is generally moderate.

SUPERVISORY RESPONSIBILITIES:

This position does not have supervisory responsibilities.

ADDITIONAL REQUIREMENTS:

As a condition of employment, candidates must pass a pre-employment drug screening and have acceptable reference and background check results. Candidates may be subject to a government security investigation and must meet eligibility requirements for access to classified information. Only U.S. citizens are eligible for security clearance. Occasional travel may be required.

The Tatitlek Corporation prioritizes hiring, promotion, training, and retention of Tatitlek shareholders, shareholder descendants, and shareholder spouses who meet the minimum qualifications for the position. As an equal opportunity employer, The Tatitlek Corporation values diversity and does not tolerate discrimination or unlawful harassment in the workplace.