Case Manager I-AP Cares Specialist

3 weeks ago

Long Beach, California, United States April Parker Foundation Full time
Job Summary

We are seeking a dedicated and compassionate Case Manager to join our team at the April Parker Foundation. As a Case Manager, you will play a crucial role in delivering highly personalized and empathetic assistance to individuals seeking help through our Benefits Navigation and Income Support services.

Key Responsibilities:
  • Benefits Navigation:
    • Conduct benefits eligibility screenings to help clients determine their eligibility for various benefits.
    • Provide guidance and support to clients in the application and access of benefits.
    • Facilitate connections to services that improve clients' health, economic, and social well-being.
  • Income Support:
    • Assess clients' financial needs and offer emergency/one-time financial assistance for urgent situations.
    • Assist clients by facilitating utility bill payments through our Utility Bill Payment Assistance program.
  • Client Support and Advocacy:
    • Establish and maintain positive relationships with clients, providing ongoing support and follow-up.
    • Advocate for clients to ensure they receive the necessary services and support.
    • Maintain accurate and confidential records of client interactions and services provided.
  • Collaboration and Coordination:
    • Collaborate closely with community organizations, service providers, and other stakeholders to expand the available resources for clients.
    • Coordinate with internal team members to ensure comprehensive service delivery and address any gaps in client support.
  • Program Improvement:
    • Contribute to the continuous improvement of program services by providing feedback and actively participating in team meetings.
    • Stay updated about changes in community resources and benefits programs to effectively support clients.
Requirements:
  • Bachelor's degree in social work, psychology, counseling, or a related field
  • At least 1 year of relevant experience in case management or a related role
  • Knowledge of mental health and substance abuse issues
  • Strong assessment and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively with diverse populations and community partners
  • Proficiency in case management software and computer applications
  • Valid driver's license and reliable transportation
  • Ability to maintain client confidentiality and adhere to ethical guidelines
Benefits:
  • QSEHRA (Qualified Small Employer Health Reimbursement Arrangement): Our competitive healthcare package includes coverage for medical, vision, dental, and prescription expenses, with reimbursement options tailored to your needs.
  • 401(k) Retirement Plan by Guideline: Secure your financial future with our 401(k) retirement plan, managed by Guideline, offering convenient investment options and employer contributions.
  • Generous Paid Time Off: Enjoy a healthy work-life balance with our generous paid time off policy, including vacation days, personal days, and mental health time off to prioritize your well-being.
  • Annual Shutdown: Embrace the holiday spirit and spend quality time with your loved ones during our annual shutdown period from December 24th to December 27th, with paid time off.
  • Paid Holidays: Celebrate and recharge with 12 paid holidays throughout the year, including all 11 federal holidays, to enjoy special moments with family and friends.
  • Sick Leave: Take care of yourself when you're under the weather with paid sick leave to ensure you can rest and recover without worrying about lost income.
  • Bereavement Leave: Receive compassionate support during difficult times with bereavement leave to attend to the needs of yourself and your family following the loss of a loved one.
  • Paid Family Leave: Prioritize your family's well-being with paid family leave benefits to support the joys and responsibilities of parenthood, caregiving, or family emergencies.

The salary for this position ranges from $22.00 to $28.00, depending on experience.

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