Guest Experience Specialist

3 weeks ago


Denton, Texas, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled Guest Experience Expert to join our team at The Ritz-Carlton Dallas. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and efficient manner.
  • Complete reports and share knowledge of the local area with guests.
  • Maintain a safe work environment, follow company policies and procedures, and protect company assets.
  • Uphold quality standards and ensure uniform, personal appearance, and communications are professional.
  • Work effectively in a fast-paced environment, moving around and taking a hands-on approach to work.
Requirements
  • High school diploma or G.E.D. equivalent.
  • No related work experience required.
  • No supervisory experience required.
About Us

Marriott International is an equal opportunity employer, committed to non-discrimination on any protected basis. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. At The Ritz-Carlton, we create experiences so exceptional that long after a guest stays with us, the experience stays with them.

We are a global brand leader in luxury hospitality, driven by our Employee Promise, Credo, and Service Values. Join our team and become part of a dynamic and supportive environment where you can grow and develop your skills.



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