Site Reliability Engineer

19 hours ago

Jersey City, New Jersey, United States Bank of America Full time
Job Title: Site Reliability Engineer

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.

As a Site Reliability Engineer, you will play a critical role in ensuring the reliability and observability of our services. You will partner with engineering and technology teams to improve the overall performance and efficiency of our systems.

Key responsibilities include:

  • Developing software or system scripts to simplify or eliminate the dependence on human intervention for recurring tasks
  • Identifying vulnerabilities and opportunities for reliability improvement, such as investigating low-level error rates and 'noise' in monitoring, and to help define solutions to reduce manual support effort and/or improve system reliability
  • Engaging in regular routines, and working with Technology Support teams to transfer knowledge, update playbooks, conduct training for new monitoring capabilities, and learn more about reliability issues affecting portfolios
  • Contributing to a catalog of reliability tools and libraries that can be leveraged for common instrumentation, automation, and operational needs by Core Hosting Support
  • Leveraging guidance from the team and working with monitoring and automation tools to establish/enhance monitoring/observability solutions and plans created to support continuous improvement efforts

Requirements:

  • Minimum of a 4-year degree in Computer Science or a related discipline
  • Minimum 3 years of Automation Engineer working experience
  • Experience in DevOps and GitOps
  • Experience in enterprise-scale environments
  • Experience in programming and infra-automation tools Ansible, Java, python, etc.
  • Experience with BMC TrueSight Orchestration
  • Proficient in at least one scripting language (i.e. Bash, Powershell, Python)
  • Experience in RHEL and/or Windows System Administration
  • Excellent communication skills
  • Excellent collaboration skills and ability to work in a global team

Desired Qualifications:

  • Experience in financial services industry
  • Experience on technology and infrastructure teams
  • Analytical Thinking
  • Application Development
  • Automation
  • Production Support
  • Result Orientation
  • Adaptability
  • Collaboration
  • DevOps Practices
  • Solution Delivery Process
  • Technical Strategy Development
  • Influence
  • Innovative Thinking
  • Risk Management
  • Solution Design
  • Stakeholder Management

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101)

Pay and benefits information

Pay range

$95, $155,500.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.

The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse.

Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

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