Patient Services Representative

2 days ago


Federal Way, Washington, United States WA Dental Group Full time

WA Dental Group is seeking a highly organized and detail-oriented Patient Services Representative to join our team. This full-time position offers a competitive salary of $48,000 - $58,000 per year.

Key Responsibilities:

Organizing and maintaining patient records, prioritizing and reviewing charts for completeness.

Courteously answering phone calls and interacting professionally with patients, greeting all patients with a smile and a professional, courteous attitude.

Managing patient schedules, working collaboratively with front and back-office staff to ensure efficient workflow.

Verifying insurance coverage for planned treatments, collecting payments from patients and reconciling daily cash reports.

Preparing patient prescriptions, presenting treatment plans after calculating patient co-payments and insurance benefits.

Educating patients about their treatment, preparing and submitting dental claims.

Preferred Qualifications:

  • 1+ years of work experience in healthcare, finances, or sales
  • Strong verbal communication skills and outstanding interpersonal skills


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