Clinical Intake Coordinator

4 weeks ago


South Bend, Indiana, United States NeuroPsychiatric Hospitals Full time
About Us

NeuroPsychiatric Hospitals is a leading provider of healthcare services, dedicated to delivering exceptional care to patients with complex medical and psychiatric needs. Our hospitals are designed to provide a unique and comprehensive approach to patient care, with a focus on healing the body and mind.

Job Summary

We are seeking a highly skilled Clinical Intake Coordinator to join our team. The successful candidate will be responsible for planning, directing, and evaluating potential patients through our assigned referral system. This role requires excellent communication and customer service skills, as well as the ability to work effectively in a fast-paced environment.

Responsibilities
  • Plan, direct, and evaluate potential patients through assigned referral system
  • Establish consistent communication with admitting hospitals to ensure a best-in-class admission process for patients, families, and NPH team members
  • Runs insurance and pre-certifications for incoming patients
  • Enters patient records in WellSky and build patient charts
  • Works with Outreach Managers to assess the needs of patients in accordance with the Pre-Screening Evaluation Form and initiates
  • Builds a positive relationship with our physicians, physician office staff, and hospitals to help market our facilities and their services
  • Educate discharge planners, physicians, and other appropriate referral sources for admissions into the facilities
  • Understand and apply state involuntary commitment laws, state consent, and legal regs for inpatient psych hospitals
Qualifications
  • Must have an active Registered Nurse (RN) license in the state of
  • Graduated from an accredited school of nursing; A BSN, or MSN is preferred
  • Previous experience on intake or assessment in an inpatient setting preferred
  • One year of experience with medical triage in an inpatient setting; knowledge of psychiatric and medical terms, diagnoses, and conditions
  • Familiarity with a referral system a plus; we use NaviHealth and Transferral
  • High aptitude for multi-tasking and using technology in a fast-paced environment
  • Proven customer service and communication skills to handle questions and concerns in a professional and timely manner


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