Retail Customer Service Representative

5 days ago


Roswell, New Mexico, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate cash registers, process transactions, and maintain a clean and organized sales floor.
  • Assist members with purchasing decisions, locate merchandise, and promote company products and services.
  • Work collaboratively with colleagues to achieve sales goals, maintain a positive attitude, and provide support to team members as needed.
  • Maintain a safe and secure shopping environment, adhering to company policies and procedures.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Strong communication and interpersonal skills, with a focus on providing exceptional customer service.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
  • Competitive hourly wage and performance-based bonus awards.
  • Opportunities for career advancement and professional growth.
  • A comprehensive benefits package, including medical, vision, and dental coverage.
  • Paid time off, including vacation, sick leave, and holidays.
  • Access to exclusive discounts and perks, including company-paid education benefits.


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