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Spa Operations Supervisor

2 months ago

Coral Springs, Florida, United States Hand & Stone Massage and Facial Spa Full time
Benefits:
• 401(k) Plan
• Performance-Based Bonus
• Competitive Salary
• Dental Coverage
• Flexible Work Schedule
• Health Insurance Options
• Training and Development Opportunities
• Vision Coverage

Position Overview:
We are actively seeking qualified candidates for the role of Customer Service Manager at Hand and Stone Massage and Facial Spa. This position offers a range of benefits and perks designed to support our employees.

Employee Benefits:
• Employee Recognition Programs
• Health Insurance Available for Full-Time Employees
• Comprehensive Dental, Vision, Life, and Accident Insurance
• 401(k) Retirement Savings Plan
• Flexible Scheduling Options
• Complimentary Monthly Massage or Facial of Your Choice
• Discounts on Additional Employee Services and Retail Products

Qualifications:
Ideal candidates should possess the following skills:
1. Minimum of 1 year of Management Experience in Spa, Hospitality, Retail, or Fitness Industries
2. Goal-Oriented and Detail-Focused
3. Energetic, Enthusiastic, and Compassionate Attitude
4. Required Sales Experience
5. Strong Leadership, Training, and Motivational Skills
6. Availability for Evening and Weekend Shifts
7. Proficient Computer Skills and Excellent Written and Verbal Communication

Key Responsibilities:
• Overall Management and Oversight of the Reception Team
• Achieving Sales Targets for Memberships, Services, and Products
• Development, Training, and Accountability for Reception Staff
• Training and Motivating the Sales Team
• Client Reception and Orientation
• Management of Client Reservations
• Ensuring an Exceptional Client Experience in the Spa
• Collaborating with Lead Massage Therapists and Lead Estheticians to Maximize Performance

About Hand and Stone:
Hand and Stone is a prominent entity in the Spa Industry, boasting over 300 locations nationwide. We are expanding rapidly in the South Florida market, with new locations on the horizon. Our spa offers professional massages, facials, and hair removal services, providing an affordable way for clients to relax, restore, and refresh in our beautiful facilities.

Join Our Team:
At Hand and Stone, we prioritize our team members, believing that happy employees lead to happy clients. We invite you to explore career opportunities that align with your skills and aspirations in a supportive environment.