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Automotive Service Consultant
2 months ago
Audi Morton Grove is seeking a highly skilled and customer-focused Automotive Service Advisor to join our team. As a key member of our service team, you will play a crucial role in ensuring a seamless and positive experience for our clients.
Responsibilities:- Customer Interaction: Greet customers, assess their automotive service needs, and provide accurate estimates for repair costs and timelines.
- Service Coordination: Communicate effectively with customers regarding recommended services, coordinate with service technicians to ensure timely completion of repairs, and keep customers informed of the status of their vehicles.
- Record Keeping: Maintain accurate and organized records of customer interactions and transactions.
- Team Collaboration: Collaborate with other team members to achieve service department goals.
- Experience: Previous experience as an Automotive Service Advisor is preferred.
- Knowledge: Strong knowledge of automotive systems and repairs.
- Skills: Excellent communication and interpersonal skills, customer-focused with a commitment to providing exceptional service, ability to work in a fast-paced and dynamic environment, and proficient in computer systems and software used in automotive service.
- Health and Wellness: Health, dental, and vision insurance.
- Financial Security: 401(k) retirement plan.
- Work-Life Balance: Paid time off.
- Professional Development: Ongoing training and development opportunities.
