Family Liaison AmeriCorps Advocate

2 weeks ago


Flushing, New York, United States Public Health Solutions Full time
Job Title: Family Liaison AmeriCorps MemberJob Summary:

Public Health Solutions (PHS) is seeking a highly motivated and bilingual Family Liaison AmeriCorps Member to support and enhance client navigation for PHS' Neighborhood Health Services. The successful candidate will screen and connect families to the services they need, and provide programmatic and administrative support for program leadership and staff.

Key Responsibilities:
  • Screen participants and assist them with navigation to PHS and external services and resources.
  • Document all work done using trackers provided by PHS.
  • Provide information to participants in a manner that is culturally and linguistically appropriate to the needs of the population.
  • Manage referrals and screen clients through various referral data platforms.
  • Coordinate and/or attend community events, workshops, and stakeholder meetings.
  • Conduct data entry and carry out routine office activities.
  • Provide in-person staffing for the Queens Diaper Bank, and the Cribs for Kids program.
Requirements:
  • HS diploma or GED and some college coursework.
  • Must be bilingual in English and another language such as Spanish, Mandarin/Cantonese, Haitian Creole, or Bengali.
  • Demonstrated strong interpersonal skills, cultural competency, and respectful interactions with community members looking for services.
  • Ability to communicate clearly with patients, especially when communicating complex information.
  • Demonstrated experience performing administrative duties with speed and accuracy without immediate and constant supervision.
  • Ability to maintain and improve upon tracking systems to promote smooth administrative operations.
  • Ability to learn quickly about PHS services, eligibility criteria, processes for applications, etc.
  • Ability to multi-task and prioritize needs of multiple programs.
  • Must be highly organized and detail oriented.
  • Ability to communicate effectively both orally and in writing with an attention to detail and professionalism in all communications.


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