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Urology Clinic Assistant

4 weeks ago

New Lenox, Illinois, United States Advanced Urology Associates S C Full time

The Certified/Registered Medical Assistant is responsible for delivering exceptional patient care in the Urology clinic. Key responsibilities include assessment and documentation of new and return patients, as well as performance of clinical skills such as laboratory services, uroflow, and urinary catheterization.

Key Responsibilities:
  • Assessment and Documentation: Review patient history, complete thorough documentation, and provide urological educational requirements under the direct supervision of a physician, Registered Nurse, or Licensed Practical Nurse.
  • Performance of Clinical Skills: Laboratory services, uroflow, post-void residual testing, urinary catheterization, preparation and assistance of urological office procedures, vital signs, and medication administration.
Requirements:
  • High school diploma or equivalent
  • Registered/Certified by accrediting program
  • Ability to speak, read, and write English
  • Ability to calculate basic math
  • Strong communication and interpersonal skills
  • Basic computer skills/knowledge and keyboarding skills
  • Ability to work independently or as a team
  • Must be able to multi-task, use critical thinking and problem solving skills, and analyze data
Physical Requirements:
  • Ability to stand, walk, or sit for an extended period of time
  • Requires frequent bending, squatting, stooping, or stretching
  • Ability to perform proper body mechanics and assist patients with ambulating, transferring on/off table, chair, or wheelchair
  • Ability to lift 0-15 pounds without assistance
  • Possess physical agility to respond in a quick manner and appropriately to respond to unexpected patient and family safety needs
Customer Service:
  • Professional communication with patients, families, physicians, and institutional departments to achieve optimal urological care
  • Assesses and anticipates patient and family response to urological treatment plan and provides for necessary interventions
  • Provides for timely communication to patients, families, physicians, and other staff members
Technology:
  • Provide for documentation electronic environment following established protocols
  • Ensure responsibility of current passwords for required institutions and facilities
  • E-prescribe applicable patients under the direct supervision of physician and within Advanced Urology
  • Protects patients' rights by maintaining confidentiality of personal and financial information in accordance with HIPAA guidelines/regulations
Safety:
  • Follow safety standards in all aspects of performance of the above essential functions
  • Follow standard precautions in the provision of patient care and implements other infection control measures as necessary
  • Utilizes equipment according to manufacturer's recommendations and institutional policy
  • Reports/documents unexpected occurrences involving patients and others as appropriate
  • Follows facility specific emergency and disaster preparedness plans