Shift Manager

2 weeks ago


Marion, Illinois, United States Krispy Kreme Full time
Job Overview

We're seeking a skilled Shift Supervisor to join our Krispy Kreme team. As a key member of our store operations, you'll play a vital role in delivering exceptional customer experiences and ensuring the smooth running of our shop.

Key Responsibilities
  • Lead and motivate our team to achieve sales targets and provide outstanding customer service
  • Train and develop our Krispy Kremers to excel in their roles and provide a fun and welcoming experience for customers
  • Manage store activities, including scheduling, inventory, and cash handling
  • Engage with customers to understand their needs and preferences, and provide personalized recommendations
  • Ensure the shop is clean, tidy, and well-maintained, and that our uniforms are clean and presentable
  • Handle customer complaints and issues in a professional and empathetic manner
  • Assist with planning and implementing sales promotions and events
Requirements
  • Flexibility to work a variety of shifts, including evenings and weekends
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Physical ability to lift and move equipment and supplies
  • Must be 18 years of age or older

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you



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