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Esthetician Support Specialist

2 months ago

Danville, California, United States Facerealityskincare Full time
Job Description

Job Title: Esthetician Support Specialist

Company: Face Reality Skincare

Job Type: Full-time

Location: Remote (USA)

About Us:

Face Reality Skincare is a leading provider of skincare solutions, dedicated to helping individuals achieve clear skin and confidence. We are seeking an experienced Esthetician Support Specialist to join our team and provide exceptional customer support to our network of professional estheticians.

Job Summary:

We are looking for a highly skilled and motivated Esthetician Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing superior support to our estheticians, ensuring they have the knowledge and resources they need to deliver exceptional results to their clients.

Responsibilities:

  • Develop and maintain positive relationships with key B2B accounts, providing exceptional customer support and guidance to our estheticians.
  • Provide training and education to our estheticians on our skincare products and treatments, ensuring they have the knowledge and skills needed to deliver exceptional results.
  • Collaborate with our marketing team to develop and implement effective marketing strategies to promote our skincare products and services.
  • Assist with the development and implementation of new skincare treatments and products, ensuring they meet the needs of our estheticians and clients.
  • Provide administrative support to our wholesale team, ensuring seamless communication and coordination with our estheticians and clients.

Requirements:

  • 2+ years of experience in account management, customer service, or a related field.
  • Experience working in a fast-paced customer service environment, with a strong focus on providing exceptional support and guidance to customers.
  • Strong project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Esthetician license required.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with our estheticians and clients.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a leading provider of skincare solutions.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in the lives of our clients and estheticians.