Shift Leader

1 week ago


Naperville, Illinois, United States Potbelly Corporate Full time
Job Summary

Potbelly Corporate is seeking a skilled Shift Leader to join our team. As a Shift Leader, you will be responsible for leading a team of associates to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Lead a team of associates to achieve sales and customer service goals
  • Manage inventory, labor, and cash handling to ensure efficient operations
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other departments to achieve business objectives
  • Ensure compliance with company policies and procedures
Requirements
  • 1+ year of experience in a leadership role in the food service industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and analytical skills
  • Ability to lift up to 50 pounds and stand for long periods
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Flexible scheduling and work-life balance
  • Discounts on food and merchandise

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