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Entry Level Customer Support Representative

2 weeks ago


Lee's Summit, Missouri, United States QCHI Full time

We are seeking a customer-focused and detail-oriented individual to join our team as a Customer Service Representative. This entry-level position offers a unique opportunity for individuals looking to launch their career in the financial services industry and provides a comprehensive training program to ensure success.

The Customer Service Representative will be responsible for:

  • Providing exceptional customer service
  • Handling cash transactions
  • Initiating loans
  • Communicating with customers regarding past due payments

They will also work rotating shifts, including some Saturdays, but have Sundays off.

Candidates should possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. They should also be able to operate standard office equipment and have basic computer skills.

Benefits of working as a Customer Service Representative include:

  • A monthly bonus program
  • Steady hours
  • Paid time off
  • Paid holidays

We offer a comprehensive benefits package, including 401(k), dental insurance, employee assistance program, health insurance, health savings account, life insurance, paid time off, referral program, and vision insurance. These benefits are available to full-time employees after a specified length of employment.

About QCHI: We are a leading provider of convenient financial solutions that meet the immediate needs of mainstream consumers. Our products and services are designed to provide customers with easy and hassle-free access to short-term loans, check cashing, and bill pay. With over 30 years of experience, we have grown to become a trusted leader in the Alternative Financial Services marketplace.