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Customer Service Associate
7 days ago
As a key member of our team, you will play a vital role in representing Mr. Handyman on customer calls. You will be responsible for handling service requests and customer complaints while exemplifying our code of values by showing respect and courtesy to all customers and employees.
Responsibilities- Receive incoming calls in a professional and courteous manner.
- Return customer calls, respond to customer complaints, and resolve issues.
- Schedule services and dispatch technicians.
- Perform marketing functions to sell additional work and earn business.
- Perform administrative functions including data entry, payment processing, and supply inventory.
- Perform other duties as needed which may include cross-training in related positions.
