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Room Care Specialist

2 months ago

Corning, New York, United States Essex Hotel Management Full time

The Hilton Garden Inn Corning Downtown, under the management of Essex Hotel Management, is in search of a motivated Guest Room Attendant.

As a Guest Room Attendant, your primary responsibility will be to ensure that our guests' accommodations are pristine, cozy, and welcoming.

You will collaborate closely with our housekeeping team to uphold exceptional standards of cleanliness and presentation throughout the establishment.



Key Responsibilities:

  • Maintain and clean guest rooms to the highest standards of hygiene and presentation.
  • Change bed linens, make beds, and replenish amenities as required.
  • Vacuum, dust, and sanitize all surfaces within guest rooms.
  • Report any maintenance concerns or damages to the relevant department.
  • Address guest requests and inquiries promptly and professionally.
  • Exhibit a positive and friendly demeanor at all times.
  • Adhere to all safety and sanitation protocols to ensure a safe and healthy working environment.

What We Seek:

For nearly three decades, Essex Hotel Management's solution-oriented approach has led to high satisfaction levels among our team members, partners, owners, and guests. This success is attributed to our team members remaining committed to our Vision, Mission, and Values.

We value teammates who are:

  • Dedicated: Committed to finding effective solutions.
  • Responsive: Attentive to our partners, team members, and guests.
  • Integrity-Driven: Taking ownership of our actions and holding ourselves accountable.
  • Value-Oriented: Appreciating diversity, relationships, and performance.
  • Engaged: Caring about the work we do and the people we collaborate with.
  • Nimble: Striving to be flexible and innovative.

Qualifications:
  • High school diploma or equivalent.
  • Previous experience in housekeeping or a related field is preferred.
  • Strong attention to detail and the ability to work independently.
  • Excellent communication and customer service skills.
  • Capability to lift and carry up to 25 pounds.
  • Willingness to work weekends and holidays.