Unit Clerk II
4 weeks ago
As a Unit Clerk II at Baton Rouge General, you will play a vital role in the Emergency Department, providing exceptional clerical and administrative support to our team. Your primary responsibility will be to ensure the smooth operation of the unit, handling tasks such as data entry, communication with patient care team members, and facilitating the flow of information.
Key Responsibilities:
• Courteously answer the telephone and identify yourself
• Assist guests or callers by answering questions or providing information
• Take accurate messages and repeat key information to ensure accuracy
• Respect confidentiality of information at all times
• Recognize unusual situations or questions and refer to appropriate staff
Performance Standards:
• Prepare forms and maintain files required for daily unit functioning
• Demonstrate a working knowledge of documentation procedures, chart forms, and medical/pharmaceutical terminology
• Provide accurate change-of-shift report and clarify ambiguous information
• Prepare all medical records for admission, transfer, or discharge
• Maintain patient information
• Retrieve patient information from various sources and place in appropriate area
• Maintain unit supplies and equipment to ensure unit efficiency
Requirements:
• One-year experience in a healthcare setting preferred
• High school graduation preferred
• Computer experience and clerical skills preferred
Additional Requirements:
• Maintain knowledge of and adherence to all applicable HIPAA regulations
• Maintain knowledge of and adherence to all applicable safety practices
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