Customer Experience Liaison for Home Repair and Improvement

4 days ago


New Braunfels, Texas, United States Ace Handyman Services Greater New Braunfels Full time
Job Description

At Ace Handyman Services Greater New Braunfels, we're searching for an experienced Office Manager with a passion for delivering exceptional customer service and driving business growth. As a key member of our team, you'll be responsible for educating customers about our services, coordinating schedules, and ensuring seamless daily operations.


Key Responsibilities
  • Educate customers on our services and provide expert advice on pricing and availability
  • Support our craftsmen with logistical tasks, such as material ordering and scheduling
  • Manage multiple projects simultaneously and ensure efficient daily operations
  • Resolve any issues that may arise and maintain open communication with customers and staff

Requirements

To excel in this role, you should have:

  • High school diploma or equivalent
  • Administrative assistant/scheduling experience (3-5 years)
  • Strong sales skills and ability to communicate effectively
  • Adaptability to new technologies and strong organizational skills
  • Excellent interpersonal skills and ability to work well under pressure


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