Dessert Shop Team Member

1 week ago


Reading, Pennsylvania, United States Sweet Street Desserts Full time
Company Overview
Sweet Street Desserts is a leading innovator in the dessert industry, with a passion for artful food and dedication to quality and innovation. We're still owned and operated by Sandy Solmon, headquartered in Reading where she's also the head of research and development.

We bake for restaurants in over 60 countries, on every continent. Our new manufacturing facility in Greenville, South Carolina allows us to expand production capacity and efficiently reach our growing customer base across North and South America.

At Sweet Street Desserts, we invite you to a culinary experience destined to be shared with cherished family and friends.

Job Summary
This position involves working as a team member in our cafe, interacting professionally with retail customers to create a positive experience. The successful candidate will take orders, prepare and plate food items, and provide excellent customer service. This role requires a high degree of professionalism and customer service orientation to interact with the public. We offer flexible schedules between 6:30 am and 5:00 pm, Monday to Friday, with no nights or weekends.

The ideal candidate will have prior restaurant and/or customer service experience, ability to operate cash register and accurately handle currency, and reliability and willingness to work overtime as needed.

With a salary of approximately $12.50 per hour and quarterly bonuses available to all employees, this is an excellent opportunity to join our team and grow with a dynamic company like Sweet Street Desserts.

Responsibilities
  • Assist customers to the cafe to assure that all clientele have a positive experience.
  • Maintain a professional demeanor and verbiage.
  • Take and fulfill customer orders for food and beverage with an emphasis on efficient and professional customer service.
  • Prepare and plate food items following preparation recipes or instructions, ingredient prep lists, proper portion control and sanitary food handling practices.
  • Provide nutritional information to customers as requested or suitable.
  • Assist customers with purchase of Sweet Street retail outlet products, including answering questions and recommending items based on customer needs.
  • Learn and operate a Point of Sale (POS) system.
  • Operate the cash register to accurately complete customer transactions. Maintain other records as necessary.
  • Follow store opening and closing procedures and checklists.
  • Bake bagels, cookies, muffins, pizza and other items to assure availability for purchase.
  • Setup food and product displays.
  • Restock products and ingredients, as needed, including paper supplies, condiments, and boxes.
  • Reorder supplies and ingredients according to inventory and ordering procedures.
  • Maintain neat and clean store appearance and work area including counters, display cases, freezers, tables, etc. Assure adherence to safe food handling and sanitation practices.


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