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Dealership Operations Manager
2 months ago
Camping World Holdings, Inc. is seeking a seasoned professional to fill the position of Executive Director of Retail Operations. This key role will be responsible for overseeing the day-to-day operations of our dealerships, ensuring maximum sales and profitability in a customer-centric environment.
Key Responsibilities- Leadership and Management: Manage a high-performing sales team, fostering a culture of excellence and customer satisfaction.
- Strategic Planning: Develop and implement innovative strategies to drive sales growth, improve inventory management, and enhance customer experience.
- Financial Management: Oversee profit and loss, budgeting, and cost control mechanisms to ensure financial stability and growth.
- Staff Development: Select, train, and develop staff for growth opportunities, promoting a culture of continuous learning and improvement.
- Customer Service: Model and promote exceptional customer service behavior, ensuring a positive experience for all customers.
- Operational Excellence: Maintain a safe and efficient work environment, ensuring compliance with company policies and procedures.
- Education: A Bachelor's degree is preferred, but relevant work experience will be considered in lieu of a degree.
- Experience: Proven track record of managing a profit center, with experience in coaching, mentoring, and developing others.
- Skills: Excellent verbal and written communication skills, with the ability to effectively handle problems and facilitate successful outcomes.
- Physical Demands: Ability to lift up to 25 lbs and/or move up to 50 lbs with assistive devices, with periods of standing, stooping, crawling, and bending.
The pay range for this role considers several factors, including skill sets, experience, and training. A reasonable estimate of the total annual compensation range is $140,000 - $275,000+. In addition to competitive pay, we offer a comprehensive benefits package, including medical, dental, vision, and more. Full-time associates are eligible for paid time off, 401(k), and an employee assistance program. Part-time associates are eligible for dental and vision coverage.
We are an equal employment opportunity employer, committed to diversity and inclusion. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
