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Pharmacy Operations Director

2 months ago

Walton, Kentucky, United States Publix Super Markets, Inc. Full time
Job Description

Job Summary:

The Pharmacy Manager will be responsible for leading the pharmacy department to achieve exceptional customer service, sales growth, and operational excellence. This role will oversee the daily operations of the pharmacy, including managing staff, inventory, and customer interactions.

Key Responsibilities:

  • Lead and manage a high-performing pharmacy team to deliver exceptional customer service and achieve sales goals.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase operational efficiency.
  • Manage inventory levels, including ordering, receiving, and stocking of medications and supplies.
  • Ensure compliance with regulatory requirements, company policies, and procedures.
  • Collaborate with other departments to achieve business objectives and improve customer experience.
  • Develop and implement training programs to enhance staff skills and knowledge.
  • Monitor and analyze sales data, customer feedback, and operational metrics to inform business decisions.
  • Identify opportunities for process improvements and implement changes to enhance efficiency and productivity.
  • Maintain a safe and healthy work environment, adhering to company safety policies and procedures.

Requirements:

  • Pharmacist license in good standing.
  • Minimum 3 years of experience in a pharmacy management role.
  • Proven track record of achieving sales growth, improving customer satisfaction, and increasing operational efficiency.
  • Strong leadership and communication skills.
  • Ability to analyze data, identify trends, and make informed business decisions.
  • Knowledge of pharmacy operations, including inventory management, customer service, and regulatory compliance.

Preferred Qualifications:

  • Experience with pharmacy technology systems and inventory management software.
  • Knowledge of retail merchandising and inventory control principles.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and problem-solving skills.

Benefits:

  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement savings plan.
  • Employee stock ownership plan.
  • Opportunities for professional growth and development.