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Network Operations Specialist

2 months ago

Dallas, Texas, United States NextGen | GTA: A Kelly Telecom Company Full time
Job Title: NOC Technician

At NextGen | GTA: A Kelly Telecom Company, we are seeking a highly skilled NOC Technician to join our team. As a NOC Technician, you will play a critical role in ensuring the stability and reliability of our network operations.

Key Responsibilities:
  • Network Monitoring and Maintenance: Monitor and maintain computer networks and systems to ensure optimal performance and stability.
  • Incident Response: Respond to network alerts and troubleshoot network-related issues in a timely and efficient manner.
  • Performance Checks: Perform regular network performance checks to identify and resolve potential issues before they impact the network.
  • Collaboration and Communication: Coordinate with field technicians and engineers to resolve complex network issues and communicate effectively with stakeholders during service-impacting events.
  • Record Keeping: Maintain detailed records of network outages, discrepancies, and quality control measures.
Requirements:
  • Strong Technical Knowledge: Strong working knowledge of IP networking and interoperability standards, as well as experience with network monitoring tools.
  • Analytical and Problem-Solving Skills: Ability to analyze complex network issues and develop effective solutions.
  • Communication and Collaboration: Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
  • Education and Certifications: Experience in the Network Operations or Telecommunications industry, with certifications like Network+, Cisco, CCST, or CCNA being a plus.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Environment: A collaborative and dynamic work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced NOC Technician looking for a new challenge, please apply today.