Dining Experience Specialist

2 days ago


Dallas, Texas, United States Mattel Inc. Full time
Job Overview

We are seeking a talented Seasonal Part-Time Server to join our team at the American Girl Dallas retail store and bistro. As a member of our Cafe team, you will be responsible for delivering exceptional dining experiences to our Bistro guests.

Key Responsibilities
  • Attentively greet all customers upon arrival and inform guests of food and beverage options.
  • Share information on store and restaurant events with guests.
  • Demonstrate working knowledge of all menu items and ingredients and suggest menu items for those guests with food allergies.
  • Consistently address customer concerns and special requests in a professional and timely manner.
  • Execute all aspects of food and beverage service efficiently, including suggestive upselling, timely delivery of food and beverage orders, checking and maintaining tables throughout the seating, and preparing, delivering and processing table checks through the Infogenesis register system.
  • Follow food and workplace safety guidelines and understand local and state health sanitation laws.
  • Contribute to a positive, cooperative work environment by assisting co-workers and helping the restaurant team with parties, storewide events, and projects.
Requirements
  • ServSafe certification, preferred.
  • One to two years of experience in a high volume and/or fine dining restaurant, preferred.
  • Banquet or catering experience is a plus.
  • Experience working with children, preferred.
  • Ease of use with restaurant computer systems, preferred.
What We Offer
  • A competitive salary range of $25-$30 per hour, depending on experience.
  • A fun and dynamic work environment.
  • The opportunity to work with a team of dedicated professionals who share your passion for delivering exceptional customer experiences.


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