Dining Experience Coordinator
6 days ago
About The Adolphus
The Adolphus, a historic hotel in downtown Dallas, has been synonymous with exceptional hospitality for over a century. As a grand European-inspired home turned 407-room hotel, it offers timeless culture and immersive experiences.
We're seeking an exceptional Host/Hostess/Reservationist who embodies warmth and positivity, with excellent organizational skills and the ability to think on their feet. This role involves greeting guests warmly, taking reservations, seating guests, answering inquiries, and communicating efficiently with front-of-house staff and leadership.
Key Responsibilities
- Welcome guests in a warm and friendly manner, adhering to service standards
- Monitor guest seating and rotations, anticipating both guests' and restaurants' needs to optimize service flow
- Use and accurately maintain the restaurant reservation system, including table status, rotations, cover counts, and guest notes
- Respond promptly and efficiently to guest inquiries and requests
- Perform opening and closing duties as needed, ensuring a neat and organized environment
- Maintain a professional appearance and contribute to the overall ambiance of the restaurant
Requirements
- Prior experience in a restaurant is highly preferred
- An approachable and personable personality is essential
- Ability to be patient with guests' requests and remain calm under pressure
Benefits
We offer a range of benefits and perks for eligible team members, including:
- Accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program, and a wide range of additional ancillary benefits
Equal Opportunity Employer
The Adolphus is committed to building a diverse and inclusive workplace where everyone can thrive based on their individual qualifications, experience, abilities, and job performance. We are an equal opportunity employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. Estimated salary: $45,000 - $65,000 per year (based on location and experience).
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