Internal Communications Specialist

2 months ago

New York, New York, United States Fitch Solutions Full time

About the Role:

Fitch Solutions is seeking a highly skilled Employee Communications Business Partner to lead internal communications for our organization. This role involves collaborating with leadership to craft and implement communication strategies aligned with our business objectives.

Key Responsibilities:

  • Develop and implement communication strategies to keep employees informed about our organization's vision, goals, and updates.
  • Drive initiatives to share our key achievements with the broader Fitch Group.
  • Collaborate with leadership to craft clear, compelling narratives that speak to the impact we deliver, the value we create for our customers, and the strategies and objectives that get us there.
  • Build and implement communication plans, including planning, messaging, stakeholder management, content, and outcomes.
  • Support organizational change initiatives by developing and executing communication plans to steward employees through change and growth.
  • Activate senior leaders as communicators and culture carriers who help employees gain a fuller understanding of our business.
  • Create and market content, actively managing, monitoring, and optimizing internal communications channels based on metrics and feedback.
  • Own the outcomes by setting specific goals, measuring and monitoring progress, and making data-driven recommendations and decisions.

Requirements:

  • Demonstrated knowledge of and success in creating and implementing core internal communications, change management, and employee engagement strategies.
  • Expertise in creating and delivering communication strategies and plans in fast-paced, global, regulated organizations.
  • A strong executive presence and authority in communicating with all levels of management and employees.
  • Influence with leadership decisions through sound, informed judgment and fact-based advice about Employee Communications strategies.
  • Expertise in the benefits and drawbacks of different communication mediums and channels, and be comfortable with written, visual, and video.
  • Proven ability to analyze metrics and a data-driven approach.
  • Passion about providing unparalleled levels of service.
  • Ability to work and learn quickly in a fast-paced, fun, and dynamic global environment.
  • Commitment to exceeding expectations with the quality of work.
  • Willingness to learn and grow in the role, taking on additional responsibilities as required.

Preferred Qualifications:

  • Bachelor's degree in Communications or a related field.
  • Minimum of 7 years of experience in employee communications in a global, matrixed organization.
  • Experience in communications for a commercial/sales organization.
  • Experience in a regulated financial services company is an advantage.

About Fitch Solutions:

Fitch Solutions is a global organization with a diverse culture that encourages a free exchange of ideas. We value our employees and recognize that each perspective is critical to our success. We are building incredible things at Fitch Solutions, and we invite you to join us on our journey.

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