Salesforce Optimization Specialist

5 days ago


Hauppauge, New York, United States Upward Health Full time
Job Title: Salesforce Analyst

We are seeking a highly skilled Salesforce Analyst to join our team at Upward Health. As a Salesforce Analyst, you will play a critical role in optimizing, configuring, and maintaining Salesforce functionality to meet the business needs of our organization.

Key Responsibilities:

  • Participate in the analysis and review of business requirements and design solutions
  • Identify areas of improvement in Salesforce and present comprehensive plans to implement improvements
  • Participate in special projects related to feature implementations such as Salesforce managed packages, App Exchange products, or custom solutions provided by external vendors
  • Build or reconfigure Salesforce automations, including Processes and Flows
  • Perform Salesforce Admin tasks related to profiles, permissions, page layouts, and lightning record pages
  • Create test plans for quality assurance testing
  • Perform quality assurance testing for solutions
  • Perform all necessary steps to implement and validate solutions in Sandbox and Production environments
  • Work with Product Analysts and Salesforce Developer to ensure continuity and avoid conflict amongst product releases
  • Understand the capabilities and limitations of Salesforce Health Cloud
  • Maintain confidentiality regarding information being processed, stored, or accessed by the applications

Requirements:

  • 3+ years' experience working with Salesforce
  • 2+ years' experience using Field Service and OmniStudio
  • Experience working with stakeholders and users to understand needs and deliver solutions
  • Experience working with analysts or vendors to understand capabilities and limitations of specific healthcare applications

Preferred Qualifications:

  • Salesforce certifications are a plus

About Upward Health:

Upward Health is an in-home multidisciplinary provider that partners with health plans and other risk-bearing entities to address the unique needs of high-risk, high-need patients. We use a unique, holistic, and community-based approach to facilitate and deliver care that improves outcomes and the quality of life for every patient.

We are looking for diverse clinical and business professionals who are highly motivated, collaborative, and passionate about improving the patient care experience and clinical outcomes while lowering the overall cost of care. Our leadership team is dedicated to developing and promoting a performance-driven culture that promotes positive, highly engaged, collaborative relationships among the various stakeholders.

We offer excellent benefits and an incredible employee-first culture. If you are a motivated and detail-oriented individual with a passion for healthcare and technology, we encourage you to apply for this exciting opportunity.



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