Retail Sales Associate

2 weeks ago

Morgantown, West Virginia, United States The TJX Companies, Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at TJ Maxx. As a Retail Sales Associate, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities
  • Provide exceptional customer service, engaging with customers and embodying customer experience principles and philosophy.
  • Maintain a clean and organized store environment, adhering to all organizational, cleanliness, and recovery standards.
  • Process customer purchases and returns accurately, counting change back to customers according to established operating procedures.
  • Promote credit and loyalty programs, and maintain and uphold merchandising philosophy and procedures.
  • Initiate and participate in store recovery as needed, and maintain all organizational, cleanliness, and recovery standards for the sales floor.
  • Provide and accept recognition and constructive feedback, adhering to all labor laws, policies, and procedures.
  • Support and participate in store shrink reduction goals and programs, and participate in safety awareness and maintain a safe environment.
Requirements
  • Excellent customer service skills, with the ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills, with attention to detail and the ability to multi-task.
  • Capable of lifting heavy objects with or without reasonable accommodation, and works effectively with peers and supervisors.
  • Retail customer experience preferred, with the ability to respond appropriately to changes in direction or unexpected situations.
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Those who meet service or hours requirements are also eligible for:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

Contact your TJX representative for more information.

This position has a starting pay range of $12.00 to $12.50 per hour.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

At TJ Maxx, we value diversity and inclusion, and we are committed to creating a workplace where everyone feels welcome and valued.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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