Customer Service Representative

6 days ago


Sonora, United States Joann Full time

Overview

At JOANN, we're dedicated to helping customers find their creative inspiration. We're seeking a Customer Service Representative to join our team in Sonora, CA.

About the Role

This part-time position requires flexibility and availability to work various shifts, including days, evenings, weekends, and holidays. As a Customer Service Representative, you'll be responsible for delivering exceptional customer experiences, driving sales through product knowledge, and contributing to a positive store environment.

Responsibilities

  • Provide premium customer service by inspiring creativity and making JOANN a happy place for customers.
  • Drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy.
  • Contribute to the overall sales and environment of the store through positive interactions with customers and other team members.
  • Engage with customers, assist with transactions, and provide excellent customer service.
  • Work collaboratively with the team to achieve sales goals and maintain a clean and organized store environment.

Requirements

  • No experience required; previous experience in a customer-centric environment preferred.
  • High school diploma or equivalent preferred.
  • Ability to stand during an entire shift, walk around the store, read written instructions, and orally communicate with customers and team members.
  • Must be able to lift up to 49 pounds and group lift up to 97 pounds.

What We Offer

  • An estimated salary range of $16.00-$23.00 per hour, based on experience and qualifications.
  • A comprehensive benefits package, including medical, dental, and vision plans, company-paid life insurance, and paid time off.
  • Tuition reimbursement and team member discounts.

Location

1151 Sanguinetti Rd, Sonora, CA 95370



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