Customer Experience Specialist
6 days ago
We are seeking a highly motivated and customer-focused Key Holder to join our team at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and maintaining a high level of store compliance.
Key Responsibilities- Customer Experience: Greet every customer with a smile, use the F.A.S.T. service model to meet their needs, and engage in friendly conversation to build strong relationships.
- Sales and Merchandising: Process transactions efficiently, maintain a high level of product knowledge, and drive sales through innovative merchandising and counter accuracy.
- Store Operations: Assist with opening and closing procedures, ensure store compliance, and find creative ways to drive business.
- Team Leadership: Observe and coach team members, delegate tasks, and follow up to ensure completion.
- High School Diploma or equivalent
- 1+ years of supervisory experience in a customer-centric environment
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Competitive hourly rate: $15.00-$22.25
- Medical, dental, and vision benefits
- Company-paid life insurance
- Tuition reimbursement
- Team member discount
JOANN is an Equal Employment Opportunity Employer. We are committed to creating a diverse and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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Westminster, Maryland, United States WEIS LLC Full time{"Job Title": "Customer Experience Associate", "Job Description": "Job SummaryWe are seeking a Customer Experience Associate to join our team at WEIS LLC. As a Customer Experience Associate, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized...
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