Support Specialist

5 days ago


Woodstock, Illinois, United States Clarion Home Services Grp. Full time

As a Customer Support Representative at Clarion Home Services Grp., you will play a vital role in ensuring the success of our business. We are looking for a highly skilled and motivated individual to join our team.

About the Job

This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service. You will be responsible for managing incoming calls, dispatching service calls, and converting calls into booked service appointments.

  • Utilize strong phone skills to manage incoming calls and provide excellent customer service
  • Use organizational skills to prioritize tasks and meet deadlines
  • Collaborate with field service supervisors and service managers to ensure seamless communication
Requirements

To excel in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Proficiency in using phone systems and Microsoft Office software
What We Offer

In addition to a competitive salary and benefits package, we offer:

  • A dynamic and supportive work environment


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