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Hospitality Support Specialist

2 months ago


Charleston, West Virginia, United States Golden Corral Full time

Join our dedicated team at Golden Corral as a Hospitality Support Specialist.

Your primary responsibility will be to guarantee that every Guest enjoys a delightful dining experience. You will play a crucial role in upholding cleanliness and presentation in the dining areas, including the bar, floors, and restrooms during peak times.

To excel in this position, you should be observant, accommodating, and possess a friendly demeanor.

Core Responsibilities:
  • Assist Guests by offering comprehensive descriptions of menu selections and their placement on the Buffet.
  • Ensure product availability and communicate effectively with team members in the kitchen when necessary.
  • Provide support to Guests and assist them at the buffets as needed.
  • Maintain a consistently friendly and polite attitude towards Guests.
Standards of Cleanliness:
  • Organize and sanitize bar areas to create an impression of a pristine dining environment.
  • Oversee restroom cleanliness by tidying, restocking supplies, and reporting any maintenance issues.
  • Regularly dispose of visible waste and clean the floor areas surrounding the Buffet.
  • Follow the assigned duty roster and comply with local health department guidelines.
Additional Expectations:
  • Report any equipment malfunctions to the Supervisor.
  • Monitor the quality of food on the Buffet and promptly address any concerns.
  • Adhere to local health department regulations.

We are committed to being an equal opportunity employer and embrace diversity within our workforce. If you are enthusiastic about delivering exceptional Guest service, we would love to hear from you.