Banking Associate

6 days ago

Herkimer NY USA, United States Woodforest National Bank Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Teller Retail Banker II. In this role, you will be responsible for providing exceptional customer service, processing transactions, and promoting bank products and services to meet the needs of our customers.

Key Responsibilities
  • Achieve individual sales targets by identifying and marketing bank products and services to customers.
  • Process transactions, open accounts, and perform account maintenance in a timely and accurate manner.
  • Handle branch servicing duties, including vault balancing, cash ordering, and maintenance of automated teller machines.
  • Employ problem-solving skills to address customer inquiries and concerns in a manner consistent with the Woodforest Experience training.
Requirements
  • 3 years of relevant sales and/or customer service experience; OR an Associate's degree and 1 year of relevant sales and/or customer service experience; OR a Bachelor's degree.
  • Previous in-store banking experience is preferred but not required.
  • Must be positive and engaging.
Work Environment

This role is based in New York-Herkimer and requires little to no overnight travel. The working conditions include standing most of the time, with occasional walking, moving, bending, stooping, or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Woodforest National Bank

Woodforest National Bank is a privately owned bank with a strong commitment to employee ownership and community involvement. We are an Equal Opportunity / Affirmative Action employer and welcome applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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