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Phone and Email Support Expert

7 days ago

Sturtevant, Wisconsin, United States Uline Full time

Are you passionate about delivering exceptional customer experiences? Do you have excellent communication skills and a strong work ethic? If so, we want to hear from you As a Bilingual Customer Service Representative at Uline, you will be part of a dynamic team that processes customer orders and inquiries in a fast-paced call center environment.

We are seeking a highly motivated individual who is fluent in both English and Spanish to join our team. Prior customer service experience is a plus, but we will train you to provide legendary service for our customers.

In this role, you will use your technical skills to resolve customer issues over phone, email, and chat. You will also help customers navigate Uline's website and online ordering, becoming a product and solutions expert in the process.

We offer a comprehensive benefits package, including complete health insurance coverage, 401(k) with 6% employer match, and multiple bonus programs. You will also enjoy paid holidays and generous paid time off, as well as tuition assistance for professional continuing education.

Our company culture is built on a foundation of excellence, teamwork, and mutual respect. We strive to create a positive and inclusive work environment, offering a variety of employee perks and benefits.