Weekend Sales Associate

2 weeks ago

Beverly Hills, California, United States Neiman Marcus Group Careers Full time
About the Role

We are seeking a highly skilled Weekend Sales Associate to join our team at Neiman Marcus Group Careers. As a brand ambassador, you will be responsible for building genuine connections with customers, offering personalized styling advice, and maintaining an organized and attractive store.

Key Responsibilities
  • Proactively greet and welcome all clients throughout the store and within the department to initiate the experience and demonstrate willingness to assist.
  • Engage customers while building an authentic connection and offering personalized styling.
  • Demonstrate selling and service behaviors that develop deep and lasting customer relationships.
  • Promote store services and handle transactions smoothly.
  • Assist customers where needed across various store areas, including the sales floor and fitting room.
  • Educate self and client on merchandise, events, promotions, policy, and services.
  • Drive loyalty by using product knowledge to enhance the customer experience.
  • Demonstrate expert styling and brand knowledge, curious about all categories in the store.
  • Operate as One House by assisting in operational tasks: actively maintain selling floor, fill in stock, process new receipts, clean fitting rooms, return merchandise back to other departments.
  • Ensure audit compliance and Merchandise Protection Standards are met (such as will-call, hold policies, and credit compliance).
  • Collaborate with store leaders and peers to meet goals and foster a positive team environment.
  • Foster an environment of inclusivity and belonging amongst peers and clients by respecting and adapting to different styles and personalities.
  • Maintain professionalism, follow work schedule, and adhere to personal presentation standards.
Requirements
  • Styling experience in luxury fashion and/or strong knowledge of trends and designer brands with the ability to translate that knowledge into solving customer styling needs.
  • Effective communicator with experience in creating meaningful connections with customers that build brand loyalty.
  • Ability to maneuver around the sales floor, stockroom, and office and lift up to 30lb, with or without reasonable accommodation.
  • Sales Associate or customer-focused experience (preferred).
  • Brings a hospitality mindset when engaging with customers.
  • Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays.
  • Technology proficiency and ability to operate a point-of-sale system.
  • Takes initiative in making thoughtful decisions.
  • Motivated and results-driven with a proven ability to set and achieve sales goals.
Inclusive Benefits
  • Medical, Dental, Vision Benefits
  • Disability Benefits
  • Paid Parental Leave, Paid Family Leave, and Adoption Support
  • Paid Time Off
  • Retirement Savings Plan (401K) and Life Insurance
  • Financial Solutions
  • NMG Associates Core Discount of 30%
  • Personal and Professional Development Opportunities

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