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IT Support Specialist
1 month ago
System One is seeking a skilled IT Support Technician to join our team. As the face of IT, you will be responsible for providing exceptional support to our personnel, ensuring a seamless digital experience. Your expertise will be essential in identifying and fixing hardware issues proactively, managing devices to meet security standards, and assisting with new hire onboarding and IT initiatives. Key Requirements:
* High School Diploma/GED
* Certifications: CompTIA A+, Apple Certified Support Professional, and Microsoft 365 Fundamentals
* Experience in help desk support and customer service
* Strong technical and communication skills
* Expertise in troubleshooting Windows, Mac, and iOS systems
Responsibilities:
* Provide support for hardware, operating systems, enterprise applications, and user adoption of new IT services
* Troubleshoot technical issues and ensure the security of devices through updates and patches
* Collaborate with teams to resolve issues and provide clear communication to non-technical users
If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.