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Clinic Operations Manager

2 months ago

Flowood, Mississippi, United States Massage Envy Franchising, LLC Full time

Position Overview

Join a dynamic team at Massage Envy Franchising, LLC, where we prioritize the well-being of our clients and staff alike. We are currently seeking a Clinic Operations Manager who is passionate about leadership and committed to fostering a positive environment.

Key Responsibilities:

  • Supervise and coordinate the daily functions of the clinic.
  • Meet and exceed all membership and retail sales targets.
  • Lead and develop a team of sales associates and massage therapy professionals.
  • Conduct training sessions and evaluate the performance of team members.
  • Create and manage work schedules for staff and therapists.
  • Deliver exceptional service to clients by managing appointments, greeting visitors, and promoting memberships.
  • Ensure a professional and welcoming atmosphere for both employees and clients.
  • Oversee financial tasks including sales reporting, payroll processing, and inventory management.

Qualifications:

  • Experience in management, sales, or marketing, particularly in a service-oriented industry.
  • Strong leadership skills with the ability to motivate and guide a team.
  • Excellent communication skills for effective interaction with staff and clients.
  • Proven ability to foster a positive workplace culture.
  • Commitment to continuous improvement and goal setting.
  • Ability to resolve customer issues while maintaining a safe and supportive environment.

Compensation and Benefits:

  • Competitive hourly wage ranging from $13 to $17, plus bonuses and commissions.
  • Comprehensive medical, dental, and vision insurance with employer contributions.
  • 401(k) matching program after one year of service.
  • Employee referral bonuses and assistance programs.
  • Flexible scheduling options to promote work-life balance.
  • Extensive training on products and services.
  • Discounts on all products for employees.

We are looking for individuals who can create a culture of recognition and support, ensuring all team members feel valued and connected to our mission. If you are a natural leader ready to make a difference, we encourage you to consider this opportunity.