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Sales and Customer Service Representative

3 weeks ago

Corpus Christi, Texas, United States Sam's Club Full time
Job Summary

We are seeking a skilled customer experience specialist to join our team at Sam's Club. As a sales and customer service representative, you will play a critical role in ensuring member satisfaction by providing exceptional service and support.

About the Job

This role involves working in a fast-paced environment, handling multiple tasks simultaneously, and maintaining a positive attitude. You will be responsible for assisting members with purchasing decisions, processing transactions, and providing product information. Additionally, you will maintain a clean and organized environment, resolve member issues, and promote company products and services.

Key Responsibilities
  1. Provide exceptional customer service to members
  2. Assist with purchasing decisions and process transactions
  3. Maintain a clean and organized environment
  4. Resolve member issues and concerns
  5. Promote company products and services
Requirements

To be successful in this role, you will need excellent communication and problem-solving skills, the ability to work effectively in a team environment, and a strong commitment to delivering exceptional customer service. A high school diploma or equivalent is required, with some college coursework preferred.

Benefits

The hourly wage range for this position is $16.00 to $23.00 per hour, depending on location and experience. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.