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Customer Service Representative

2 months ago

Dallas Texas, United States Enterprise Holdings Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Enterprise Holdings. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring a seamless rental car experience.

Key Responsibilities
  • Customer Service: Provide friendly, efficient, and professional service to all customers, ensuring their needs are met and exceeded.
  • Rental Car Processing: Accurately process rental car transactions, including reviewing rental charges, providing receipts, and handling customer inquiries.
  • Vehicle Inspection: Conduct thorough inspections of rental vehicles to identify any damage or issues, and complete damage reports as necessary.
  • Lot Maintenance: Maintain a clean and organized rental car lot, ensuring easy access and traffic flow for customers.
  • Knowledge of Rental Policies: Understand and apply knowledge of rental policies, including CDW, Emerald Aisle, and Choice processes.
Requirements
  • Age: Must be at least 18 years old.
  • Driver's License: Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
  • Work Authorization: Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position.
  • Physical Demands: Must be able and willing to stand and walk for long periods of time in all weather conditions.
What We Offer
  • Competitive Pay: Earn up to $19.25 per hour.
  • Benefits: Enjoy a range of benefits, including paid time off, employee discounts, and retirement savings plan.
  • Opportunities for Growth: Develop your skills and advance your career with our company.