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Transportation Operations Manager

2 months ago


Grand Rapids, Michigan, United States Sysco Northeast Rdc Full time
Job Summary

This is an Operations position responsible for supervising the activities associated with Delivery. The successful candidate will be responsible for managing and directing delivery staff, ensuring compliance with government regulations, and maintaining the safety and security of the delivery department.

Key Responsibilities
  • Supervise the daily work and safety of Delivery Associates, ensuring adherence to standard operating procedures and planned routes.
  • Ensure Delivery Associate compliance with local, state, and federal regulatory agencies, including electronic log maintenance.
  • Manage labor hours and consumable supplies within budget.
  • Prepare work schedules, including extra work days and shifts as needed.
  • Oversee the proper selection and utilization of company assets in support of the Delivery department.
  • Organize required repairs with proper departments as necessary.
  • Review delivery functions and productivity reporting.
  • Suggest efficiency ideas, cost reduction measures, and assist with implementation of delivery changes.
  • Interpret, train, and enforce Company policies, protocols, and procedures, including food safety, DOT, record keeping, etc.
  • Communicate with Sales Management and Marketing Associates to resolve customer or delivery opportunities or issues.
  • Visit customer locations and meet with customers to address issues and assess delivery difficulty.
  • Preserve associate relations through regular department or pre-shift meetings.
  • Keep open communication channels with associates by answering questions and explaining policies and procedures.
  • Monitor associate morale.
  • Submit and respond to ideas to improve associate engagement and enablement.
  • Coordinate efforts with the Safety department to aid in training, conducting associate observations, updating preferred work methods, conducting accident investigations, and routine safety inspections.
  • Make recommendations for disciplinary action and/or behavior modification where required.
  • Execute management functions of staff selection, development, discipline, performance reviews, and/or terminations.
  • Perform the duties of associates supervised and other related duties as needed.
Requirements
  • High school diploma or general education degree (GED); or equivalent combination of education and related experience.
  • 2 or 4-year college degree in Business Management, Supply Chain Management, or similar major preferred.
  • 1-3 years related experience and/or training.
  • Complete a Sysco approved defensive driving program.
  • HazMat certification preferred.
  • Valid Class A Commercial Driver License meeting Company standards preferred.
About Sysco

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factor under federal, state, or local law.