Service Excellence Associate

7 days ago


Bismarck, North Dakota, United States Eide Ford Lincoln Full time
Job Summary
Eide Ford Lincoln is a renowned dealership in Bismarck, North Dakota, seeking an exceptional Service Excellence Associate. This role involves providing unparalleled customer service, ensuring a seamless experience for clients in the auto industry. The successful candidate will be responsible for greeting customers professionally, acting as the first point of contact, and resolving any complaints with empathy and poise. As part of our dynamic team, you will collaborate with other departments to maintain efficient customer service processes and contribute to achieving sales targets.

The compensation package for this role includes a competitive $40,000 - $60,000 base salary, plus commission potential, paid biweekly. Our comprehensive benefits include medical, dental, and vision insurance, a 401k retirement plan, HSA account, paid time off, and employee discounts. A high school diploma or equivalent is required, while a college degree is preferred. Previous customer service experience in a fast-paced environment is essential, along with excellent communication and interpersonal skills.

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