Senior Service Manager

3 weeks ago


Colorado Springs, Colorado, United States The Brass Tap - Colorado Springs Full time
Job Overview
The Brass Tap - Colorado Springs seeks an experienced Shift Manager to oversee daily operations and provide exceptional guest experiences. As a key member of our team, you will be responsible for managing staff performance, maintaining high standards of service and quality, and driving sales and profitability.

Key Responsibilities:
• Manage FOH and BOH team performance to achieve guest satisfaction and profitability.
• Provide training to employees at all levels and maintain a team-oriented culture.
• Assist in coaching and developing all team members.
• Oversee and ensure ongoing product knowledge and service techniques from staff.

Requirements:
• Estimated salary: $55,000 - $65,000 per year based on experience.
• Ability to work in a fast-paced environment with excellent communication skills.
• Strong leadership and problem-solving skills.
• Basic math skills for cash handling and financial reporting.
• Ability to lift up to 50 pounds and work in a standing position for extended periods.

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