Club Service Representative

3 days ago


Cleveland, Ohio, United States Planet Fitness Full time
Customer Service Role at Planet Fitness

We are seeking a Club Service Representative to join our team at Planet Fitness. As a Member Services Representative, you will be responsible for creating a positive member experience by delivering exceptional customer service and resolving issues professionally.

The ideal candidate will have a strong background in customer service, basic computer proficiency, and a passion for fitness and health. You will be responsible for greeting members, handling front desk activities, and facilitating updates to member accounts. Additional duties may include responding to member questions and concerns, maintaining the neatness and cleanliness of the club, and assisting with new member sign-ups.

This is a full-time position offering a competitive salary of $9-$11 per hour, depending on location. Benefits include free black card membership, mentorship opportunities, and ongoing leadership training.

If you are a friendly and approachable individual with a passion for customer service and fitness, we encourage you to apply for this exciting opportunity.



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